Privacy Policy

Effective Date: November 10, 2023.

Karuka E-Store ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors ("you" or "your"). This Privacy Policy describes how we collect, use, and share personal information when you use our Shopify-hosted e-commerce store (the "Store").

Information We Collect: We collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.  

Order Information: This includes details about the products you purchase, the date and time of your order, and your shipping and billing address.

Device Information: This includes information about the device you use to access the Store, such as your IP address, browser type, operating system, and device identifiers.
Usage Information: This includes information about how you use the Store, such as the pages you visit, the links you click, and the searches you conduct.
How We Use Your Information: We use your information for the following purposes:

To process and fulfill your orders: This includes sending you order confirmations, shipping updates, and customer support.

To improve our Store: We use your information to analyze trends, administer the Store, and improve our products and services.
To communicate with you: This includes sending you newsletters, marketing emails, and other promotional materials. You can opt out of receiving these communications at any time.
To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations.  

Sharing Your Information: We may share your information with the following third parties:

Service Providers: We share information with service providers who assist us with payment processing, shipping, marketing, and other essential functions. These service providers are contractually obligated to protect your information.

Shopify: As our e-commerce platform provider, Shopify has access to your information to provide and improve its services. Shopify's privacy policy is available at https://www.shopify.com/legal/privacy.

Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Your Privacy Choices: You have the following choices regarding your personal information:

Access and Correction: You can access and correct your personal information by logging into your account or contacting us.

Marketing Communications: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any email or contacting us.  

Cookies: You can disable cookies in your browser settings, but this may affect the functionality of the Store.

Data Security: We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  
Children's Privacy: The Store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  
Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will post any changes on the Store and notify you as required by law.  
Contact Us: If you have any questions about this Privacy Policy, please contact us at hello@karuka.in