Shipping Policy
Thank you for shopping at Karuka!
We want to make sure your art arrives safely and efficiently. Please review our shipping policy below:
Processing Your Order
- Most orders ship within 7-15 business days after payment is received.
- Some orders may take longer due to complexity or product availability. We'll let you know if there are any significant delays.
- Please note: Orders placed during promotional or festive seasons may take up to 2-3 weeks for delivery.
- Business days do not include weekends or holidays.
Shipping Options and Delivery
- We offer a variety of shipping methods with estimated delivery times and costs shown at checkout.
- Delivery times are estimates and may vary depending on the carrier and your location.
Shipping Destinations
- We currently ship within India.
- Please double check that your shipping address is complete and accurate to avoid any delays.
Tracking Your Order
- Once your order ships, you'll receive a confirmation email or SMS with a tracking number and link.
- Tracking information may take up to 24 hours to become available.
Shipping Delays
- Karuka is not responsible for delays caused by the carrier or customs clearance.
- For significant delays, please contact the carrier directly with your tracking number.
- Our customer support team is happy to assist if you need further help.
International Shipping
- International orders may be subject to customs duties, taxes, and fees. These charges are the recipient's responsibility.
- Customs policies vary by country, so please contact your local customs office for more information.
Lost or Damaged Packages
- Karuka is not responsible for packages lost or damaged in transit.
- Please contact the carrier directly to file a claim for lost or damaged packages.
- We will do our best to support you in resolving any shipping issues with the carrier.
Need Help?
If you have any questions, please contact us at hello@karuka.in